Draft status

This document is a working template, not legal advice. Replace every bracketed field, confirm that the wording matches your actual services and policies, and ask qualified counsel to review it for [applicable jurisdiction] before publishing.

About the workspace services

[Full legal entity name], trading as [brand name], offers [describe the workspace, desks, private rooms, meeting rooms and other services actually provided] at [locations]. The services available to you are the ones confirmed in your booking or written agreement.

Eligibility and bookings

State who may book, any age or business eligibility requirements, how reservations are confirmed, what access includes, and any limits on guests or usage: [booking and access rules]. A request is not a confirmed reservation until [confirmation process].

Fees and payment

List prices, applicable taxes, billing frequency, accepted payment methods, deposits and any late or additional fees: [pricing and payment terms]. Explain when payment is due and how billing questions are handled.

Changes and cancellations

Set out the actual notice periods, rescheduling rules, cancellation charges, refund conditions and any exceptions: [cancellation and refund policy]. Do not publish until these terms match your booking process.

Conduct and safety

Visitors must follow reasonable site rules, safety instructions and staff directions: [link or list of house rules]. Describe prohibited conduct, responsibility for guests, incident reporting and any process for suspending access: [details].

Availability and changes

Explain how you handle maintenance, temporary closures, service changes and access interruptions: [availability policy]. Do not promise uninterrupted access unless you can support that promise.

Intellectual property and website use

Identify the owner of the website text, branding, images and other materials: [rights holder]. Describe the limited permission visitors receive and any restrictions on copying or commercial use: [permitted use].

Disclaimers and liability

Add the service disclaimers, liability limits and consumer-law exceptions that are permitted in [applicable jurisdiction]. These provisions require review by qualified counsel and must not remove rights that cannot legally be excluded.

Governing law and disputes

Specify the governing law, courts or dispute process only after confirming the correct location and applicable consumer protections: [governing law and venue]. Add any mandatory pre-action or complaint steps: [process].

Changes and contact

Effective date: [Add effective date]. Explain how revised terms will be posted or communicated: [notice method]. For questions, contact [full legal entity name] at [business address] or [contact email].